Project 43

A number of major, broadband-based developments are leading to a paradigm shift in the role of the PSAP. Implementation of a new nationwide, interoperable public safety broadband network led by the First Responder Network Authority (FirstNet) will place broadband communications into the hands of first responders. Next Generation 9-1-1 technology will enable PSAPs to utilize broadband data in ways that will transform how the public reaches 9-1-1 and how telecommunicators communicate with first responders. Other IP-based technologies, including those supported through smartphones, tablets, and mobile apps, are widely prevalent throughout the general public and are capable of sending an array of information to the PSAP. As a result, PSAPs of the future will be the nerve center, managing data-rich communications via broadband technology with 9-1-1 callers and first responders.

Project 43, Broadband Implications for the PSAP, will help telecommunicators, public safety answering points (PSAPs), 9-1-1 authorities, emergency operations centers, and others in the public safety community to embrace existing and prepare for evolving broadband communications technologies that will impact PSAP operations and support emergency responders.

APCO just released a major report regarding this project entitled “Broadband Implications for the PSAP: Analyzing the Future of Emergency Communications.”  This groundbreaking report culminates hundreds of hours of work done by dedicated APCO professionals from all of the county.  Some of our very own members served as participants!

Check out the full report:

Project 43 Report